Resources

Case Study

Designing an Assessment- Centred Talent Identification Process

Organizational Context

To ensure investments in leadership development delivered measurable returns, the client required a structured, objective process for identifying and selecting high-potential talent. They partnered with 89North to create an evidence-based framework that would integrate assessment, insight, and growth planning.
Team Group

The Developmental Challenge

Existing promotion and selection practices did not adequately assess leadership potential beyond technical expertise. The organization needed a systematic, unbiased approach to identify individuals most likely to succeed in expanded leadership roles. Our consultants recognized the need to bring rigor, transparency, and alignment to how leadership potential was defined and measured.

Our Intervention

We implemented a customized Assessment Centre tailored to the client’s strategic priorities and cultural context. The methodology involved:

  • Diagnosis:
    Understanding organizational goals, culture, role expectations, and critical success factors.
  • Design:
    Creating a competency framework and aligning assessment exercises (simulations, role plays, case discussions, and problem-solving tasks) mapped to core leadership competencies.
  • Execution:
    Facilitating the Assessment Centre for all nominated participants.
  • Consolidation:
    Delivering group-level insights, individual feedback reports, and one-on-one development planning sessions.

Throughout, 89North ensured the process remained developmental, and not just evaluative, building awareness and accountability alongside insight.

Impact

The assessment process enabled the client to make data-informed decisions on talent readiness and leadership potential. Beyond selection, it also built a culture of reflection and growth among participants. The organization now has a clear, data-backed view of its leadership pipeline and a strong foundation for ongoing capability-building initiatives.